Privacy Policy

Data Controller

Data Controller: Javier Rodriguez Bell
Trading Name: StillFresh Solutions (Sole Trader, UK)
Address: Sale, Manchester, UK
Email: J.R.Bit@outlook.com

Information We Collect

We may collect the following data through our Website forms or communications:

• Name, email address, and business contact details
• Company information and project details (if provided)
• Technical data such as IP address and browser type (for analytics)

We do not intentionally collect data from individuals under 13 (UK) / 14 (Spain).

How We Use Your Data

We process your data for the following purposes:

• Responding to contact form enquiries
• Managing business communications and client relationships
• Providing quotes, proposals, and project information
• Sending newsletters (if subscribed)
• Maintaining internal records and backups

We rely on legitimate interest and contract necessity as the primary legal bases for processing. Marketing communications will only be sent with consent.

Data Processors and Transfers

We use trusted third parties to process data securely:

• Hostinger – website hosting and storage (EU servers)
• Microsoft Outlook / OneDrive – email and document storage
• WPForms – contact form submission handler
• [Analytics Provider Placeholder] – for future website performance analysis
• [Newsletter Provider Placeholder] – for marketing emails (e.g., MailerLite or Mailchimp)

Data may be transferred outside the UK or EEA under lawful data transfer mechanisms such as Standard Contractual Clauses.

Data Retention

• Contact form and enquiry data: up to 6 years
• Client project and accounting data: up to 7 years
• Newsletter data: until unsubscribe or deletion request
• Backup data: automatically deleted after 90 days

After expiry, data is securely deleted or anonymised.

Your Rights

Under the UK GDPR and EU GDPR, you have the right to:

• Access, rectify, or erase your data
• Restrict or object to processing
• Data portability
• Withdraw consent for marketing at any time

You can exercise these rights by emailing [Your Business Email].

Data Security

We implement appropriate technical and organisational measures to protect your information, including:

• SSL encryption on our Website
• Secure password policies
• Limited administrative access (only the owner)
• Regular backups and encrypted storage via OneDrive and Hostinger

Cookies

We use cookies to enhance your browsing experience. Details on cookie usage are provided in our Cookies Policy.

International Users

We provide services in the UK and Spain and comply with both UK GDPR and EU GDPR. Cross-border processing is managed in accordance with EU adequacy and transfer safeguards.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be published on this page with a new “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact:
StillFresh Solutions (Sole Trader, UK)
Email: J.R.Bit@outlook.com
Address: Sale, Manchester, UK